TERMS & CONDITIONS
Your Stay, Rights and Responsibilities
These Terms and Conditions of booking (the “Booking Terms”), together with our Website Terms and Conditions, Privacy Policy and any other terms brought to your attention in connection with your stay or use of our goods and services, apply to your reservation at our hotels, restaurants and related services (including food and beverage, spa, health clubs, event bookings, and other facilities available at our properties), as applicable.
References to JA Resorts & Hotels, “we”, “us”, “our” or similar, mean JA Resorts & Hotels LLC, a limited liability company organised and existing under the laws of Dubai, United Arab Emirates, including its branches (JA The Resort, JA Ocean View, JA Sports Centre and Shooting Club), subsidiaries and sister companies (including Hatta Fort Hotel LLC and JARH Maldives Pvt Ltd), and their respective owners, operators, officers, managers and employees.
References to “hotel” or “hotels” mean JA Palm Tree Court, JA Beach Hotel, JA Lake View Hotel, JA Ocean View Hotel, JA Oasis Beach Tower, JA Hatta Fort Hotel, JA Manafaru, JA Enchanted Island Resort, and any other properties owned and/or operated by us from time to time. References to restaurants and other services include Bateaux Dubai, JA Sports Centre and Shooting Club, and any other restaurants or outlets owned or operated by us from time to time.
References to “you” or “your” mean the person named in the booking and all persons travelling with you or joining you (the “Booking Party”). The person making the reservation confirms that they have authority to agree to these Booking Terms on behalf of the whole party and consents to providing the required Booking information under our Privacy Policy.
1.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
1.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
1.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
1.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
1.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
1.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
2.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
2.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
2.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
2.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
2.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
2.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
3.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
3.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
3.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
3.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
3.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
3.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
4.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
4.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
4.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
4.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
4.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
4.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
5.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
5.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
5.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
5.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
5.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
5.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
6.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
6.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
6.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
6.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
6.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
6.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.
7.1. To make a booking directly with us, please contact the relevant hotel or use the links on our Website.
7.2. Once accepted, you will receive a confirmation email containing your Booking details. This confirms the binding contractual agreement between us. Please check all details and notify us immediately if anything is incorrect.
7.3. If you do not receive a confirmation email within 48 hours, it is your responsibility to contact us and confirm your booking status.
7.4. We will try to accommodate any special requests but cannot guarantee them. They are not a condition of your Booking.
7.5. Photographs of hotels and facilities on our Website or brochures are for general illustration purposes and may vary, including due to renovations or layout changes.
7.6. You are responsible for complying with all travel and immigration requirements for the destination country, including passports, visas and entry rules.